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Human Factors Research UX Research HCI Master's Thesis · CSULB · HXDI

Lapis

An Emotional Bio-Wearable · Case Study I: Research

A multi-method human factors study investigating how biometric data and tactile interaction can mediate emotional connection across physical distance.

Duration6 months (June – Dec)
RoleLead Researcher
ApproachMixed-Methods
DeliverableMS Thesis · HXDI Program
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Research Question
How might biometric data and tactile interaction mediate emotional connection across physical distance?
Methods
Literature review · Naturalistic data · Survey (n=19) · Semi-structured interviews · Usability testing
Tools
Miro · Figma · Rhino · Grasshopper · Python · Survey platforms
Framework
Double Diamond + Stanford Design Thinking · Discover, Define, Develop, Deliver

See It in Action

A project overview and a look at the physical creation process behind Lapis.

Project Overview
What Lapis Is and Why It Exists

A walkthrough of the full Lapis system: the emotional design problem, the biometric data pipeline, the mobile app, and the physical bracelet.

Hardware Creation Process
From ECG Data to Physical Bracelet

The parametric modeling and SLA fabrication process: how a loved one's heartbeat waveform is translated into a tactile, wearable surface texture.

Problem Framing

The human need that initiated this research.

Physical touch plays a fundamental role in how people experience comfort, affection, and belonging. While technology has made it easier than ever to communicate across distance, it still struggles to recreate one of the most meaningful aspects of human connection: physical presence.

I first encountered this challenge in a deeply personal way. After moving away from my family to pursue my education and career, my father suffered a heart attack. My family waited several days before telling me, hoping to protect me from worry. When I finally learned what had happened, I found myself wishing for something more than a phone call, a video call, or even a keepsake. I wanted something tangible that could bring a sense of his presence into my everyday life and help bridge the emotional distance between us.

That experience led to a broader question: How might technology help people maintain a sense of connection when physical touch is no longer possible?

To explore this question, I conducted interviews with individuals experiencing separation through long-distance relationships, relocation, loss of loved ones, and pandemic isolation. Across these conversations, a common theme emerged: while digital communication supports conversation, it rarely satisfies the need for physical closeness or presence.

Lapis emerged from this research. Developed as my master's thesis project, Lapis is an emotional bio-wearable that transforms a loved one's ECG data into a personalized accessory worn close to the body. The system combines a mobile application that captures and translates biometric data with a custom SLA-printed bracelet whose surface texture is generated from a loved one's heartbeat.

Designed to function both as a keepsake and as an everyday accessory, Lapis allows people to carry a physical representation of someone they care about as part of their daily life and personal style. Rather than storing memories in a drawer or on a screen, Lapis brings emotional connection into everyday interactions.

This case study documents how I used human-centered research, biometric data, and wearable design to investigate a simple but challenging question: Can technology create a more tangible sense of connection between people who are apart?

78.9%

of survey respondents keep a loved one's physical belongings, compared to 52.6% who keep photos or videos

3.5%

of the world's population lived outside their country of origin in 2020, representing hundreds of millions experiencing physical separation (UN IOM)

~5

close loved ones in a person's inner support circle (Dunbar's Number) whose absence triggers the strongest need for physical connection

Neuroscience anchor: Physical touch triggers oxytocin release (the bonding hormone) and measurably reduces cortisol. Digital communication activates different neural pathways. The absence of haptic contact is not a convenience issue; it is a physiological gap that technology has not yet addressed.

Research Framework

A mixed-methods formative process structured around the Double Diamond model and Stanford Design Thinking, spanning six months from discovery to delivery.

Phase 01
Discover
  • Literature review (neuroscience, HCI, affective computing)
  • Naturalistic behavioral data (Reddit analysis)
  • Competitive landscape review
  • Domain expert consultation
Phase 02
Define
  • Screening survey (n=19)
  • Semi-structured interviews
  • Thematic analysis and affinity mapping
  • Persona development
  • HMW framing
Phase 03
Develop
  • Ideation and texture sketching
  • ECG data processing (Grasshopper)
  • Parametric bracelet modeling (Rhino)
  • SLA physical prototype fabrication
Phase 04
Deliver
  • Task-based usability evaluation
  • Think-aloud protocol
  • Iterative refinement of haptic parameters
  • User journey validation

Literature Review

Theoretical grounding in neuroscience, affective computing, and the psychology of material culture.

🧠
Tactile-Emotion Synesthesia
Ramachandran & Brang, 2008

Research on synesthesia demonstrates that tactile sensations are cross-wired with emotional responses in the brain. Specific textures reliably evoke emotional states, establishing a neurological basis for touch as an emotional mediator rather than merely a physical one.

Design ImplicationThe ECG-derived surface texture is not arbitrary decoration. It is a tactile trigger with neurological grounding.
❤️
Oxytocin, Touch & Stress Reduction
Affective Neuroscience Literature

Physical touch stimulates oxytocin release and measurably reduces cortisol. Skin-to-skin contact activates afferent nerve pathways distinct from visual or auditory communication. The body processes physical presence differently than digital presence.

Design ImplicationWrist placement provides repeated skin contact throughout the day, maximizing the oxytocin-mediated benefit of daily wear.
👥
Dunbar's Number & Inner Circle
Robin Dunbar

Anthropological research establishes that humans maintain a stable support clique of approximately five individuals. Separation from this inner circle most acutely activates the need for physical connection, well beyond what casual social contact can address.

Design ImplicationUser population scoped to people separated from their closest five loved ones rather than casual acquaintances.
🔬
ECG as Biometric Identifier
Biomedical Engineering Research

Electrocardiogram waveforms are individually unique, shaped by each person's specific cardiac morphology. Similar to a fingerprint, the ECG encodes personal identity, making it a scientifically meaningful proxy for a specific individual rather than a generic heartbeat symbol.

Design ImplicationThe bracelet texture generated from the loved one's ECG is genuinely unique to that person, not a generic symbol of connection.
🎁
Sentimental Value of Material Objects
Fletcher, 2009

Research in material culture demonstrates that objects acquire sentimental value through association, memory, and biographical connection. People form emotional attachments to physical objects in ways that are qualitatively different from how they relate to digital media.

Design ImplicationThe bracelet is designed as a biographical object. Its value lies in what it represents, not what it does functionally.
💡
Affective Computing & Wearable HCI
Picard, 1997 · HCI Literature

Affective computing establishes the theoretical framework for systems that recognize, interpret, and simulate human emotion. It creates grounding for biometric-to-artifact pipelines where physiological data becomes emotionally meaningful output.

Design ImplicationLapis operates at the intersection of biometric sensing, generative design, and affective output, occupying a validated HCI design space.

Naturalistic Behavioral Data

Unsolicited, ecologically valid data on how people cope with physical separation, drawn from online community discourse.

Prior to conducting structured research, I analyzed posts across Reddit communities and social media platforms where users shared unsolicited experiences of physical separation. This naturalistic data captures authentic coping behaviors free of researcher framing, providing ecologically valid insight into real user needs that survey instruments cannot reliably surface.

Reddit · r/relationship_advice u/vagueconfusion

"I wear my dad's necklace every single day since he passed. I don't care how it looks with my outfit. I just need to feel it against my skin. It's the closest thing I have to his hand on my shoulder."

Representative of a recurring behavioral pattern: users seeking skin contact with objects associated with absent loved ones, prioritizing tactile sensation over visual display or social appropriateness.

Reddit · r/grief u/hollowmorning

"My mum's scarf still smells like her, three years on. I keep it sealed in a bag so the scent won't fade, which means I can never actually wear it. Not to work, not in summer, not just because I need her close that day. Most of the time it lives on my shelf in a ziplock bag. I know it's there. But I never actually get to feel it on me when I need it most. What is even the point of a keepsake you have to protect from being used?"

Captures the core accessibility gap in traditional keepsakes: an object too precious to risk in daily life becomes unavailable precisely in the moments of need it was meant to serve.

Skin Contact PriorityUsers exchanging worn clothing specifically for scent and tactile connection, rather than as display artifacts.
Keepsake Portability GapFrustration with keepsakes too large or fragile for daily carry, with a clear desire for wearable, integrated forms.
Physical Over DigitalExplicit statements that photos and video calls feel insufficient, articulating the physiological gap of missing touch.
Proximity RitualHabitual, repeated contact with objects (touching jewelry, sleeping with items) described as a primary coping behavior.

Methodological note: Naturalistic data from unsolicited community discourse carries ecological validity advantages that structured surveys cannot replicate. Participants express genuine needs in their own language, free of researcher framing. This data directly informed the survey instrument and the semi-structured interview guide.

Quantitative Findings

Screening survey (n=19) validating key hypotheses about keepsake behavior and emotional connection.

Fig 1: What do you keep to remember your loved ones?

19 respondents · Multiple selection permitted

Physical belongings / keepsakes78.9%
Photos or videos52.6%
Written correspondence36.8%
Audio / voice recordings21.1%
Do not keep keepsakes10.5%
Key finding: Physical belongings outrank photos and all digital formats. This validates the tactile wearable concept over a digital-only solution.
Fig 2: What do you treasure most about your keepsake?

17 respondents · Multiple selection permitted

Represents my loved one70.6%
Sentimental attachment64.7%
Triggers memories58.8%
Feels like their presence47.1%
Practical / functional use17.6%
Key finding: People treasure keepsakes overwhelmingly for symbolic and emotional reasons, validating a design approach centered on emotional resonance over feature utility.

Qualitative Research

Semi-structured interviews with individuals experiencing separation through distance, relocation, loss, and pandemic isolation.

Participants were recruited across separation contexts. A semi-structured format allowed for exploratory follow-up while ensuring cross-participant comparability. Transcripts were analyzed using affinity mapping to surface emergent themes.

01
Digital Communication Feels Insufficient

Across all contexts, participants reported that video calls and messaging satisfied the need for information exchange but did not address the feeling of physical absence. The absence of touch was the most frequently cited unmet need.

"I can see her face every day on FaceTime. But I can't feel her hand. That's the part that's missing."
02
Physical Objects as Emotional Proxies

Participants described unprompted behaviors around physical objects, including wearing loved ones' clothing, carrying their jewelry, keeping items with their scent. These behaviors persisted even when abundant digital media was available.

"I carry the book she gave me everywhere. It's not even a book I'm reading. I just need to have something of hers."
03
Keepsakes Must Integrate with Daily Life

Participants noted frustration when keepsakes were too large, fragile, or contextually inappropriate to carry consistently. The ideal keepsake was described as wearable, unobtrusive, and socially versatile, able to be present across contexts without requiring explanation.

"His watch is too big for everyday. I can only wear it on special occasions. I wish I could carry him with me all the time."

Participant Voices

Direct quotes from semi-structured interview participants

"Since losing my son in a car accident, every day after work, I go to his closet, hold his clothes, and breathe in his scent."

Interview participant · Theme: Physical objects as emotional proxies

"I kept my wife's Apple Watch because it contains the last recordings of her heartbeat. Every time I look at them, I feel as though a part of her is still with me. They remind me of her love and compassion."

Interview participant · Theme: Biometric data as emotional connection

Research Synthesis

How each research finding directly drove a specific design decision and the evidence-to-design chain.

Research FindingSourceDesign Decision
78.9% prefer physical objects over photos for emotional connectionSurvey (n=19)Physical wearable bracelet rather than a digital display or app-only solution
People need keepsakes they can carry daily across social contextsInterviewsBracelet form factor: unisex, wearable every day, no special occasion required
Keepsake value is symbolic and must represent the specific personSurvey Fig 2 (70.6%)ECG waveform as texture source, uniquely identifying the loved one like a fingerprint
Touch triggers oxytocin; skin contact is physiologically distinct from visual inputNeuroscience literatureRaised tactile texture on wrist placement to maximize daily skin-to-surface contact
PPG heartbeat capture is feasible via consumer smartphone cameraCompetitive analysis + literaturePhone camera and flashbulb capture, removing the hardware barrier
Keepsake preferences are deeply personal across style and aestheticNaturalistic data + interviewsStyle preference questionnaire in app, generating personalized design options
Wrist is proximate to the pulse, neurologically and symbolically significantNeuroscience + HCI literatureBracelet chosen over ring, pendant, or clip to reinforce the heartbeat symbolism

From Research to Design

How research insights were translated into a tangible system through ideation, parametric modeling, and physical fabrication — the complete design pipeline.

Hand sketches exploring bracelet surface texture patterns derived from ECG waveforms
Step 01 · Ideation
Texture Exploration & Sketching

Research confirmed that the texture must feel personal, not decorative. I began with hand sketching, exploring how an ECG waveform could be expressed as a surface pattern — from organic wave forms to structured rhythmic lines. Each sketch tested a different emotional register: fluid and soft, angular and mechanical, or layered and complex.

Grasshopper parametric modeling node graph showing ECG data processing pipeline
Step 02 · Parametric Modeling
ECG Data Processing in Grasshopper

The ECG waveform captured via the mobile app was fed into a Grasshopper script that translated biometric amplitude data into three-dimensional surface geometry. Each heartbeat peak and trough became a ridge or valley on the bracelet surface — creating a texture that is mathematically derived from the loved one's biology.

Rhino 3D parametric bracelet model showing the ECG-derived surface texture in pink and cyan
Step 03 · 3D Model
Bracelet Form in Rhino

The parametric output was refined in Rhino into a wearable bracelet form. The ECG-derived surface texture wraps the exterior, creating a ridge pattern that is unique to each person's cardiac data. Multiple iterations tested how the curvature of the bracelet affected the perceived texture and tactile experience at the wrist.

User Population & Persona

A research-derived user archetype synthesized from interview participants, survey data, and naturalistic behavioral observations.

Sonia Parker
28 · IT Specialist · Chicago, IL · Originally from Kraków, Poland

Sonia relocated from Kraków at 23 for a software engineering opportunity. The decision made sense at the time. What she underestimated was the cost of it: leaving behind daily proximity to her mother, the physical ease of that relationship, the kind of presence you stop noticing until it is gone. Five years later, they speak every morning over video. Sonia props her phone on the kitchen counter while making coffee, half-present across time zones. The ritual holds the relationship together. It does not replace what distance removed. What she carries in her bag tells a different story. A worn paperback her mother pressed into her hands at the departure gate, not a book she rereads but an object she reaches for. On the hard days, touching it is the closest thing she has to reaching for her mother. She knows this. She does not have anything better.

Separation Context
Immigration; long-distance from immediate family
Primary Love Language
Physical touch; daily physical proximity was her baseline before relocation
Relationship to Technology
High comfort; daily smartphone user, open to health and wellness tech
Style Orientation
Fashion-aware; any wearable must integrate with professional and personal contexts
What Sonia Needs
Something that specifically and uniquely represents her mother, not a generic symbol of love or loss
A keepsake she can wear every day, across professional and personal contexts, without explanation
Physical contact with something that feels like her mother — not a visual reminder that lives on a screen
A durable, wearable form she can take everywhere — not a precious object she must protect from daily life
Pain Points
Video calls satisfy the need to communicate but not the need to touch; the gap is physiological, not technical
The paperback works emotionally but fails practically — wrong size, wrong context, irreplaceable if lost
Memorial jewelry exists but is generic, grief-coded, and signals mourning rather than everyday connection
App notifications and phone wallpapers are passive — they interrupt rather than accompany

Target population: Individuals aged 20 to 60 experiencing physical separation through immigration, long-distance relationships, bereavement, or prolonged isolation. Tactile individuals for whom physical touch is a primary attachment modality. Technology-comfortable and fashion-aware. Lapis must integrate with identity and daily style rather than stand apart from it.

Usability Evaluation

Task-based formative evaluation protocol and iterative refinement in response to findings across both software and hardware prototypes.

Evaluation was conducted using a think-aloud protocol with wireframe and functional prototypes. Participants from the target population completed a representative task sequence: heartbeat capture, style selection, design review, and bracelet selection. Three primary challenges were identified and resolved through documented iteration.

Challenge 01
Recording Timeframe Calibration

Early prototypes collected too few heartbeat data points, producing a fragmented, irregular texture line. Users were also uncertain how long to hold the phone camera still, creating task anxiety and early abandonment.

ResolutionIterative testing established optimal PPG recording duration for a continuous, smooth waveform. A progress indicator and clear visual feedback were added to reduce user uncertainty during capture.
Challenge 02
Tactile Quality vs. Print Constraints

Line height and thickness directly impact both haptic perception and SLA print fidelity. Early iterations were either imperceptible (too thin) or uncomfortable during sustained wear (too thick). The balance between perceivable haptic feedback and wearability required multiple physical fabrication cycles.

ResolutionMultiple SLA test prints at varying parameters were produced and evaluated against tactile perceptibility, comfort during sustained wear, print resolution fidelity, and aesthetic quality.
Challenge 03
Humanizing Biometric Data

The conceptual bridge between "cardiac waveform data" and "physical presence of a loved one" was not immediately intuitive. Some participants described early iterations as feeling "scientific" rather than personal. The emotional meaning of the ECG texture was not self-evident.

ResolutionRevised onboarding copy to explicitly narrate the connection: this texture is your loved one's heartbeat, their life signal, encoded into something you can touch. This framing shift produced the intended emotional response in all subsequent sessions.
Flat ECG surface texture model showing the waveform-derived ridges prior to being mapped onto the bracelet form

Flat ECG surface tile generated in Rhino, showing the waveform-derived texture before it is mapped onto the bracelet curvature. Each ridge corresponds to a peak in the loved one's cardiac data.

Participant Response

"The instructions were really clear. I knew exactly what I was doing at each step."

Usability participant, app flow evaluation

"I feel like I have a piece of my mom's body. That's exactly what I've always wanted."

Participant, bracelet prototype evaluation

"This is exciting. I would absolutely use this for my grandmother."

Usability participant, concept evaluation

"The texture is subtle enough that I could wear it anywhere, but I can feel it when I look for it."

Participant, refined prototype tactile evaluation

Outcomes

Research-validated results and the transfer of findings to medical and health-tech contexts.

📊
Survey Validation

78.9% preference for physical objects validated the tactile wearable concept before any design work began. Research findings de-risked the core product hypothesis early in the process.

🧪
Waveform Variation Finding

Testing revealed that relying solely on heartbeat waveforms produced patterns that felt too repetitive. Similar peak shapes across participants meant the generated textures lacked the variation needed for meaningful tactile distinction. This finding led us to introduce greater diversity into the waveform generation: higher and lower peaks, sharper and smoother curves, and varied rhythms. The result was richer, more distinctive tactile textures that better supported each person's intended emotional expression.

🔬
Physical Iteration

Three or more SLA-printed bracelet iterations produced optimized haptic parameters for tactile quality, wearability, and print fidelity, validated through hands-on user evaluation rather than assumptions.

💬
Emotional Resonance

Participant responses to the refined prototype confirmed successful design-to-emotion transfer. Unprompted references to "feeling a piece of someone's body" indicated the intended outcome was achieved.

3D rendered ECG surface texture tile in dark blue and purple, showing the waveform geometry

Rendered ECG surface geometry — the core design artifact. Each bracelet's texture is unique, generated directly from the loved one's biometric data.

Research Principles with Direct Medical Application

The human factors research principles applied in Lapis, including biometric data collection via consumer devices, tactile affordance design, wearable form factor constraints, and emotional wellbeing outcomes, translate directly to medical device and health-tech contexts. The same mixed-methods research methodology that validated Lapis's design is applicable to clinical wearable development.

Remote Patient Monitoring NICU Parent–Infant Bonding Technology Post-Surgical Recovery Wearables Elderly Remote Care Technology Biometric Wearable UX Therapeutic Touch Devices Patient-Reported Outcome Tools

Reflection

Honest evaluation of the research process and what I would approach differently.

What Worked

Mixed-methods triangulation: naturalistic data, survey, and interviews produced convergent findings that reinforced confidence in the core hypothesis
Theoretical grounding in neuroscience (oxytocin, synesthesia) provided HCI-rigorous justification for the tactile interaction paradigm
Physical prototype iteration with real users produced specific, actionable haptic parameters rather than assumptions
Research-to-design bridge was explicit and traceable. Every major design decision has a documented research source.

What I Would Do Differently

Broader recruitment. Convenience sampling limits generalizability; stratified or snowball recruitment would strengthen external validity.
Biometric validation study. PPG-to-ECG accuracy via phone camera should be benchmarked against clinical-grade ECG measurement.
Longitudinal wear study. A one-week or one-month evaluation would capture behavioral change over time rather than initial response only.
Larger survey sample. Nineteen respondents is appropriate for formative research, but a larger quantitative sample would support more confident statistical claims.

Research Skills Demonstrated

Mixed-methods research design
Naturalistic / ecological data
Survey instrument design
Semi-structured interviews
Thematic analysis
Affinity mapping
Usability evaluation (think-aloud)
Literature review synthesis
Biometric data UX research
Wearable HCI evaluation
Parametric design (Rhino + Grasshopper)
Research-to-design bridge
Parisa Asayesh
Human Factors Researcher · UX Researcher · Product Designer
Case Study I of II — HF Research · UX Research · HCI